FAQ
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Frequently Asked Questions
Q1. What categories can I shop at Asrumo?
Anarkali suit sets, festive wear kurta sets, straight suit sets, sarees, dresses, co-ord sets, and western wear. You can also explore curated edits like Newly Married Wardrobe, Pocket Ready Suits, and Bestsellers.
Q2. Does Asrumo have outfits for specific festivals and occasions?
Yes. We curate occasion-specific collections for Haldi, Mehendi, Sangeet, and Roka, along with festival edits for Raksha Bandhan, Navratri, Karwa Chauth, Diwali, Ganesh Chaturthi, Holi, and Makar Sankranti.
Q3. Do Asrumo outfits have pockets?
Yes! Functional pockets are a signature feature across our collections, including our Pocket Ready Suits line. We know women are always on the go and want their essentials close at hand, so wherever possible, we design pockets into our suit sets without compromising on silhouette or fit.
Q4. Are Asrumo outfits suitable for office wear?
Yes. Asrumo offers a wide range of elegant cotton kurta sets, straight suit sets, and minimalist ethnic wear that are perfect for office, business meetings, work-from-home, and everyday professional dressing. Our breathable fabrics ensure comfort throughout the day while maintaining a polished look.
Q5. What sizes does Asrumo offer?
We believe fashion is for every woman. Asrumo offers sizes up to 4XL, designed to flatter a variety of body types and ages, from college-goers to brides-to-be. Please check the size guide on each product page for exact measurements before ordering.
Q6. Is shipping free? Do you ship internationally?
Yes, we offer free shipping on all prepaid orders within India. We also ship to most countries worldwide; international shipping charges may vary depending on your location and will be calculated at checkout.
Q7. Why hasn’t my order been shipped yet?
Every Asrumo outfit is made especially for you after your order is placed. Since each piece is handcrafted, production may take a little longer than ready-to-ship products. We always strive to dispatch orders as soon as possible and appreciate your patience while we create your outfit with care.
Q8. Can I track my order after placing it?
Yes. Once your order is dispatched, you'll receive a shipping confirmation with a tracking link via email or WhatsApp, which you can use to monitor delivery in real time.
Q9. What is Asrumo's return and exchange policy?
We do not offer returns or refunds on products once sold. Eligible products can only be exchanged for a bigger or smaller size, subject to our exchange policy. If the requested size is unavailable, a credit note will be issued. To request a size exchange, please email asrumo.ofc@gmail.com within 48 hours of delivery.
Q10. Do you offer Cash on Delivery (COD)?
Yes, COD is available on select pin codes within India. You can check COD availability by entering your pin code at checkout. Prepaid orders also come with an added benefit of free shipping and extra discounts.
Q11. Does Asrumo offer gift wrapping?
Yes, we can add gift-ready packaging on request for special occasions. Simply mention it in the order notes at checkout, or contact our support team after placing your order.


